By registering with the Crowchild Skating Club (CSC), you agree to the following terms and conditions:
Appendix: Notice of Collection Statement
Cancellations received in writing up to two (2) business days prior to the program start date are entitled to a refund of the program fees paid minus a $25 administration fee and the $45 Skate Canada membership fee.
Within two (2) business days of, or after, the program start date, a pro-rated refund of the program fees paid will be granted for a cancellation due to a medical reason or a move out of the Calgary area only. The $45 Skate Canada fee and the $25 administration fees are non-refundable.
Refund forms and supporting documents can be sent to Crowchild Skating Club by email to Crowchild.Skating@gmail.comor by mail to 185 Scenic Acres Drive NW, Calgary, Alberta T3L 1L4.
Refunds will not be issued in instances where the participant is removed or dismissed from the program for violation of the Skate Canada Code of Ethics or the Crowchild Skating Club Code of Conduct. Refunds will not be granted for missed sessions or skater absences. Crowchild Skating Club reserves the right to:
Crowchild Skating Club (CSC) is committed to ensuring that all skaters have the opportunity to participate in a safe and welcoming environment that is encouraging and promotes their overall development. Skaters, officials, coaches, employees, club board members, skating school administrators, volunteers, alumni, as well as parents and guardians who participate in and observe related activities, all must agree to and comply with the Skate Canada Code of Ethics(see attached). In addition or for further emphasis, all persons who participate in or observe related activities of CSC must agree to and comply with the following:
By registering or participating in, or observing, one of our programs, you agree to comply with the above commitments that constitute Crowchild Skating Club’s Code of Conduct.
Crowchild Skating Club (CSC) Rules are for the safety of participants and coaches. They are written to ensure CSC abides by Skate Canada program delivery standards. The goal is to create a productive and safe skating environment. By registering for our program(s), you agree to obey the following rules:
Good Traffic Behavior
Crowchild Skating Club requires all CanSkate participants (up to and including Stage 5) as well as all skaters in the CanPowerSkate program to wear a CSA approved hockey helmet while on the ice. All PreCanSkate participants must wear a CSA approved hockey helmet with a cage while on the ice. Skaters will not be allowed on the ice without the required helmet. Bicycle, multi-sport and snowboarding/skiing helmets are not acceptable.
Additional information regarding helmet use, including a description of a properly fitted helmet, can be found here: https://info.skatecanada.ca/index.php/en-ca/guides/50-guide-to-safe-sport.html
Crowchild Skating Club (CSC) is committed to providing fair and prompt consideration of complaints. Any member of the public, including but not limited to parents, skaters, or coaches may report any complaint.
Complaints must be in writing and signed, and must be submitted to Crowchild Skating Club by email or mail within fourteen (14) days of the alleged incident. Anonymous complaints may be accepted at the sole discretion of the Board of Directors. Complaints filed outside of the fourteen (14) day period must include a written statement giving reasons for an exemption to this limitation. The decision to accept, or not accept, the complaint outside of the fourteen (14) day period will be at the sole discretion of the Board of Directors.
If a complaint involves allegations of misconduct described in the Skate Canada Membership Complaints Policy or the Skate Canada Membership Harassment, Bullying and Discrimination Policy, Crowchild Skating Club shall refer it to the National Complaints Review Officer or a Harassment Officer.
If you experience or witness an incident of misconduct or maltreatment and are unsure of what to do, contact the Respect Resource Line of Safe Sport, which is confidential, anonymous and available 365 days per year to assist. Please note that individuals who access the Respect Resource Line are not required to disclose their identities.
TOLL FREE: 1-888-329-4009
Crowchild Skating Club encourages all members to use the Crowchild Skating Club Complaint Form without fear of prejudice or retaliation within the limits of the process and with the assurances that his or her confidences will be respected.
Apart from our professional coaches, our club depends solely on volunteers to ensure a smooth operating year. In order to be successful and share the workload, we require volunteers to fulfill many tasks. All families are required to apply at checkout a $250 volunteer commitment deposit via installment payment option to cover the Volunteering Commitment. If the Volunteering Commitment is satisfied by April 1, 2020, the installment will be deleted.
If you are registering one (1) skater, your Volunteering Commitment is 10 hours total for the skating season (5 hours in the Fall, and 5 hours in the Winter). If you are registering two skaters or more, your Volunteering Commitment is 15 hours total for the skating season (7.5 hours in the Fall, and 7.5 hours in the Winter).
Your Volunteering Commitment can be satisfied by signing up for various tasks to be completed, OR by earning Volunteering Credits for such things like exceeding your Fundraising Commitment amount or bringing food/drinks to club potlucks. So, if you simply cannot volunteer your time, then you can still achieve your Volunteering Commitment by stopping at the grocery store for a tray of sandwiches!
Fundraising is a necessary component in order to offset program cost. At Crowchild Skating Club we offer the opportunity to raise funds through Purdy's chocolate sales (which allows you to take care of some of your holiday shopping) and grocery cards from Safeway and Co-op (for your grocery and gas needs). Purdy's chocolates benefit the club up to 25% of the total sales while the grocery cards give back up to 8% on the face value of the gift cards which tend to be purchased in higher amounts. Each skater is required to apply at checkout a $100 fundraising commitment fee via installment payment option to cover the Fundraising Commitment. If the fundraising commitment is met by April 1, 2020, the installment will be deleted.
One of the most crucial aspects of our on-ice program is to ensure that we have a responsible adult in the music box during ice times. Each family will be responsible for their music-playing commitments. Music-playing commitments will be based on registration. Each family is required to apply at checkout a $100 music-playing commitment fee via installment payment option to cover music playing responsibilities. If the music-playing requirement is met, then the installment will be deleted.
A music-playing Signup Genius link will be distributed to members at the beginning of the Fall and again at the beginning of the Winter sessions. If you are unable to play a time, it is your responsibility to find a replacement prior to your scheduled date. Training sessions for new members will be offered in the fall and winter. Music players are also responsible for taking attendance of the skaters on the ice an for ensuring pickup skaters have paid for the ice and have signed their record in the Pickup Binder.